Financial Impact of Human Resources.

I'm reading the article in "The Financial Impact of Human Resources Management Activities" (my class in Human Management Capital) and I found this graph that explain everything.

Employee satisfaction, produce customer satisfaction, result in profit, revenue for the business.

I would like to share this to my readers what is the important of having the right people (partners) in your business, why it is important? The business goal is profit, revenue for the business and continue to grow efficiently.

Reference: Managing Human Resources 7th Edition by Wayne Cascio