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Error 1316.A when reinstallation of software.

I'm trying to un-install an old version of Symantec from one computer. Usually we go to Control Panel, Add/Remove program to uninstall the programs, then use regedit tool to clean the registry. Well, uninstalling Symantec program is a challenge for me tonight. I thought it will be a under one hour and I'm done so I can watch scifi shows. :)

But that was not the case tonight.

During my troubleshooting and searching the Internet to solve this problem. I found two utilities that useful to do clean up. The first one is ccleaner from website.

"CCleaner is a freeware system optimization, privacy and cleaning tool. It removes unused files from your system - allowing Windows to run faster and freeing up valuable hard disk space. It also cleans traces of your online activities such as your Internet history. Additionally it contains a fully featured registry cleaner. But the best part is that it's fast (normally taking less than a second to run) and contains NO Spyware or Adware! :)" (2009,

With ccleaner utility, I personally like the cleaning of your online activities such as your Internet history. I normally use the "Clear browse data" in Google Chrome or Internet Tools- delete browsing data in Internet Explorer after using my computer.

The second tool is from Microsoft, this is the Windows Installer Cleanup Utility. When you run this tool, it will show you all other programs previously un-install or deleted but still left some files in your computer system or registries. You will encounter an error 1316 when youn try to reinstall a program due to corrupted files.

So, to resolve this issue. You need to fully un-install or delete the corrupted files for example Symantec or iTunes program. Run the Windows Installer Cleanup Utility, highlights the programs then click remove. After that, you may reinstall your program again. It should work smoothly.

Post your comments. Cheers for now.


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