Skip to main content

Spiceworks Email Settings using Office 365

We use Spiceworks for Help Desk to create automatic service ticket when someone send email to our Help Desk email address. After transitioning from BPOS to Office 365, the email didn't work.

To save you some time of troubleshooting, here's how it works.

Before Office 365, I configured my Spiceworks using BPOS (business productivity online services). These services are powered by Microsoft. Here's the old setup.

Setup using BPOS
Sender Email: [email protected]
Display Name: Whaddya.com Help Desk

Outgoing Email
Protocol: Exchange
Server: http://red001.mail.microsoftonline.com/exchange
Auth: Requires authentication
Username: [email protected]
Password: my email password

Incoming Email

Protocol: Exchange
Server: http://red001.mail.microsoftonline.com/exchange
Auth: Requires authentication
Username: [email protected]
Password: my email password

Setup using Office 365

Sender Email: [email protected]
Display Name: Whaddya.com Help Desk

Outgoing Email
Protocol: SMTP
Server: podXXXXX.outlook.com; where podXXXX is the Outlook Web App server my mailbox is stored.
Port: 587
Auth: Requires authentication
Username: [email protected]
Password: my email password

Incoming Email

Protocol: POP
Server: podXXXXX.outlook.com
Port: 995, check Use SSL
Auth: Requires authentication
Username: [email protected]
Password: my email password

Take notes:
- The podXXXX.outlook.com is the Outlook Web App server assigned to your mailbox. You can login to http://mail.office365.com with your email address and password, you will see the URL address of the Outlook Web App werver.
- The port 587, 995, and 993 (IMAP) must be added to your firewall policy. For this example, I only allow TCP port 587 and 995 for SMTP/POP ports.

I hope this help.






Comments

Popular posts from this blog

Alternative Social Networks

If you are planning to create your  social network  e.g. similar to Facebook. Here's a short list of alternative software's: Open Source and Free​ http://buddypress.org/  - Wordpress (Open Source and Free) http://elgg.org/  - (Open Source and Free) Commercial Social Networks software http://www.socialengine.com/  ($299 Stand Alone, $29/mo Cloud) http://www.jomsocial.com/  (run with Joomla, need to know CMS) http://www.boonex.com/  (very expensive, $399 for Standard) http://www.anahitapolis.com/ http://www.oxwall.org/ http://sharetronix.com/ http://www.moosocial.com/ http://www.jcow.net/ http://phpdolphin.com http://www.grou.ps  (from free to Commercial, I left my networks and they are selling it  http://www.phpfox.com/  (I used this before, it's hard to maintain. I moved to NING but left too after it was sold to another company) http://www.ning.com  (I don't recommend using this service, it's hard to export your data when it's time to move) S

Learning Vulnerability Scanning by KING.NET

Learning Vulnerability Scanning is fun and easy. So I hope you enjoy reading this short how to guide on how to use vulnerability scanning to secure your servers and networks. NMAP is the swiss tool that you need to learn if you're serious in Cyber Security profession. The NMAP tool can be use with NSE scripting (Nmap Scripting Engine) to automate your tasks. For example using NSE Script using a  single vulnerability (cold fusion)  to scan our test lab machine. root@kali:~# nmap -v -p 80  --script http-vuln-cve2010-2861  10.11.1.220 Starting Nmap 6.47 ( http://nmap.org ) at 2016-07-22 17:34 EDT NSE: Loaded 1 scripts for scanning. NSE: Script Pre-scanning. Initiating ARP Ping Scan at 17:34 Scanning 10.11.1.220 [1 port] Completed ARP Ping Scan at 17:34, 0.04s elapsed (1 total hosts) Initiating Parallel DNS resolution of 1 host. at 17:34 Completed Parallel DNS resolution of 1 host. at 17:35, 13.01s elapsed Initiating SYN Stealth Scan at 17:35 Scanning 10.11.1.220 [1 port] Comp