Vonage Final Account Status

To: CEO of Vonage.

I'm a former Vonage customer (703-349-7118) and would like to raise my disappointment using the Vonage service.

I called in to cancel my account as I am not a happy customer because of continuous issue in my Vonage phone.

This message came from my activation notice (via e-mail):
A detailed online invoice is available through your Vonage Online Account. You will still have access to your call and billing history through your Online Account for up to 90 days after this cancellation.

Minutes, I've checked my account and no access already! That' fun.

I was talking to Mr. Ryan. I'm trying to raise my concern and cancel my service. He told me that I have to pay for the total of $92.48 for the termination fees and device. I said that I will return the device, I don't need it. He told me that if I read the Terms of Service, the termination fees apply. Wow, very convincing voice.

My issue is, I open my account last August 2008. The service did not work, I've spent hours trying to work this issue with the Technical support. From troubleshooting network cables, reset device, reset IP address, etc. He then decided to send another device. Waited for days. When I received the 2nd device (Vonage hub), we troubleshoot the same issue again, do the same process all over again. I figured out this is a firewall blocking the ports. I resolved this issue by adding the needed ports to my firewall. After couple of weeks, Vonage charged me for the 2nd device (Wow!).

You failed to provide a promised service on first try, then charged me for the 2nd device. Oh well, VONAGE will refund the device anyway. Well, I received the refund on October 10, 2008. This is almost 2 months in the making from August to October before I received my refund.
This is the worst part, I'm not a satisfied customer so I called Customer Service and spoke to Mr. Ryan (with attitude dealing with customer) to cancel my service. Then you slapped me with $92.48 to terminate my account. How sweet!

I prefer not to give Mr.Ryan and Ms.Sheena's fullname, I realized they have family to feed too. But I hope this served a wake up call.

I plan to file a formal complaint but decided to let go, and move along. Instead of sending this email to the Vonage's CEO, I decided to blog away.

Not so happy Vonage customer.
Emil @ KING.NET

Alternative cost effective VOIP Service:

MagicJack saved dollar into my pocket $19.95/year Unlimited service. $59.95 locked for 5 years.
http://www.lingo.com/ $21.95/month Chatter Box Unlimited including France, Italy, Ireland, Netherlands, Belgium, Denmark, Switzerland, Sweden, Spain, Finland, Austria, Luxembourg, Norway, Vatican City, Portugal, New Zealand, Australia, Singapore and South Korea.
http://www.packet8.net/ $24.99/month for Freedom Unlimited that's include calls to France, Italy, Ireland, Spain and United Kingdom and $29.99/month for Freedom Unlimted Global (40 countries)

Alternative Social Networks

If you are planning to create your social network e.g. similar to Facebook. Here's a short list of alternative software's: Open Source and Free http://buddypress.org/ - Wordpress (Open Source and Free) http://elgg.org/ - (Open Source and Free) Commercial Social Networks software http://www.socialengine.com/ ($299 Stand Alone, $29/mo Cloud) http://www.jomsocial.com/ (run with Joomla, need to know CMS) http://www.boonex.com/ (very expensive, $399 for Standard) http://www.anahitapolis.com/ http://www.oxwall.org/ http://sharetronix.com/ http://www.moosocial.com/ http://www.jcow.net/ http://phpdolphin.com http://www.grou.ps (from free to Commercial, I left my networks and they are selling it http://www.phpfox.com/ (I used this before, it's hard to maintain. I moved to NING but left too after it was sold to another company) http://www.ning.com (I don't recommend using this service, it's hard to export your data when it's time to move) S

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Learning Vulnerability Scanning by KING.NET

Learning Vulnerability Scanning is fun and easy. So I hope you enjoy reading this short how to guide on how to use vulnerability scanning to secure your servers and networks. NMAP is the swiss tool that you need to learn if you're serious in Cyber Security profession. The NMAP tool can be use with NSE scripting (Nmap Scripting Engine) to automate your tasks. For example using NSE Script using a single vulnerability (cold fusion) to scan our test lab machine. root@kali:~# nmap -v -p 80 --script http-vuln-cve2010-2861 10.11.1.220 Starting Nmap 6.47 ( http://nmap.org ) at 2016-07-22 17:34 EDT NSE: Loaded 1 scripts for scanning. NSE: Script Pre-scanning. Initiating ARP Ping Scan at 17:34 Scanning 10.11.1.220 [1 port] Completed ARP Ping Scan at 17:34, 0.04s elapsed (1 total hosts) Initiating Parallel DNS resolution of 1 host. at 17:34 Completed Parallel DNS resolution of 1 host. at 17:35, 13.01s elapsed Initiating SYN Stealth Scan at 17:35 Scanning 10.11.1.220 [1 port] Comp

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Micah 3:4

Then shall they cry to the Lord, and he will not hear them: and he will hide his face from them at that time, as they have behaved wickedly in their devices. Micah 3:4 from Douay-Rheims Bible. https://Acknowledgement.com

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