Whaddya know how to fix this error? Time and Expense: Report Server is unavailable.

You get this error "Report Server is unavailable. (E0491)" when you try to print from the Time and Expense website. Click the see more to get details.

Exceptions:
javax.resource.ResourceException: 8008 :Login
Load Balancer cannot locate member. The specified volume is not online.

Troubleshooting:
- Open Actuate Management Console, the URL link should be something like this "http://localhost:8900/acadmin/login.jsp" for default setup. To open, click on Start, All Programs, Actuate, then Actuate Management Console.
- Login to volume: System Administration ; here you should see the server volume name not System Administration.

Resolution:
- Go to Control Panel
- Services
- Restart "Actuate Process Management Daemon 7"

Test it again:
- Open Actuate Management Console, the URL link should be something like this "http://localhost:8900/acadmin/login.jsp" for default setup. To open, click on Start, All Programs, Actuate, then Actuate Management Console.
- Login to volume: servername; where servername is your Time & Expense server.
- Login as administration and your password. If you haven't change it, it should be d*l**k12*.
- In Actuate web page, click on deltek folder.
- Click on tc folder.
- Click on temp folder, here you will see the temp files. The system should be deleting these files after 1 day. If not, click "select all items", act upon selected items, choose Delete.
- Close Actuate web page.

This will resolve this problem.

And if error still occur, please get in touch with your Deltek global support for assistance.