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HOWTO Forward messages to outside email address in Exchange 2007

Here's the step-by-step procedure to forward your internal emails (user mailbox) to their external email address.

First create the contact information.
  • In Exchange Management Console
  • Click on Recipient Configuration
  • Select Mail Contact, right-click on Mail Contact, select New Mail Contact.
  • In New Mail Contact, click Next to continue.
  • In Contact Information, type the user First name, Last name, Alias, then click Edit.
  • In SMTP Address, type the external email address for ex. johnsmith@king.net OK
  • Click Next.
  • Click New.
  • Completion notes should have 1 succeeded, 0 failed.
  • Click Finish.

Now, let's use this new contact information to receive messages.

  • In Recipient Configuration
  • Click on Mailbox, select the user Mailbox to manage. For example, select Jane Santos mailbox.
  • Go to Jane Santos mailbox properties.
  • In Jane Santos Properties, click on Mail Flow Setting
  • Select Delivery Option, then Properties
  • In Forwarding Address, put check on Forward to:
  • Click Browse and select mail contact.
  • Click OK

That's all.

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