- When you open your Internet Browser, you receive persistent website asking you to install an Anti-Virus program from unknown antivirus company.
- When you open your Internet Browser, website's start popping up.
- When you surf the Internet, your workstation start showing relevant ads.
- You can't change your default home page.
If yes, you're Internet access was hijacked. So how do you fix it, that's your next question?
If you are not familiar on how to fix this issue, it is highly recommended to seek professional IT help. You can check with your local Best Buy or Circuit City for technical support, even better check with your local community.
Here's my personal solution to fix "hijacked browser". I will try to make it easy for you to follow.
- First download "Hijack This" tool courtesy by Trend Micro. You can download this from CNet Download (http://www.download.com/) website.
- When you're in download website, in search form type "hijack this" (without quote) and hit [Enter] key or the magnifying glass to begin the search. It will shows other program related to Micro Trend "hijack this" tool. As of this date, the latest version is Trend Micro Hijack This 2.0.0 for Windows. Click on download now.
- Save this program to your temp folder e.g. c:\temp\
- Open your Windows Explorer, go to c:\temp\ and double click on HJTInstall program.
- Click on Run to start the installation.
- It will ask you for the installation path, just accept the default c:\Program Files\Trend Micro\HijackThis and click on Install to continue.
- Accept the User License Agreement, click on I Accept.
- After the installation, the system will display Welcome to HijackThis program.
You're ready to begin removing spyware to your workstation. WARNING: Sorry, I have to warn you. This tool directly can delete files to your registry and might damage your workstation, be careful.
Click the Do a system scan and save a logfile, it will show you bunch of programs running on your workstation. Before you do anything here, check the latest installation of programs in your c:\program files\ directory. Sort them by install date, you will see the latest programs added to your computer. Go to the subdirectory and see what .exe file available and compare this to the logfile you have from running the Hijack This tool.
I'm using an example of malicious (spyware) program listed below:
- C:\Program Files\MSX ; which has msx.exe file
- C:\Program Files\Applications ; found wcs.exe, wcm.exe, iebtm.exe and iebtmm.exe files.
In Hijack This tool, I found them listed as one of the 04 - HKLM\..., I put check on them and click on "Fix checked". The tool will remove this to your computer.
Completely the program in folder. Open your Windows Explorer, go to C:\Program Files\ folder and delete the offending subfolders.
Restart your computer, and check your Internet Explorer to see if your surfing experience is back to normal. Good luck to you and don't forget to us know (Email EM @KING.NET) if this procedure help out.